Privacy Policy

Who we are

DeskBreeze operates this UK online store selling DeskBreeze Pro. For privacy questions, contact support@deskbreeze.co.uk.

What we collect

• Order details — name, email, phone, and UK delivery address so we can take payment, fulfil your order, and send tracking.
• Payment data — card and wallet payments are processed by Ziina. We do not store your full card number.
• Device & usage — pages viewed, clicks, approximate location (from IP), browser/device type, and referrer/UTM tags so we can run the store and improve it.
• Marketing signals — if you arrive from Meta ads, cookies such as _fbp / _fbc may be used to measure and improve ad performance.

How we use data

• Process and deliver orders (including sharing address details with our fulfilment partner).
• Send order confirmation and shipping emails.
• Provide customer support.
• Prevent fraud and keep checkout secure.
• Measure site performance and advertising (Meta Pixel / Conversions API, Microsoft Clarity).

Legal bases under UK GDPR typically include contract (fulfilling your order), legitimate interests (site security, analytics, improving ads), and where required consent for non-essential cookies.

Cookies & similar tech

We use essential cookies to run checkout and optional analytics/advertising tools (Meta, Clarity). You can clear or block cookies in your browser; some site features may not work if you block essentials.

Retention

Order records are kept as long as needed for fulfilment, returns, accounting, and legal obligations. Analytics events are retained for operational reporting and may be aggregated or deleted over time.

Your rights

Under UK data protection law you may request access, correction, deletion, or restriction of your personal data, and object to certain processing. Email support@deskbreeze.co.uk. You can also complain to the ICO.

Children

This store is not directed at children under 16.

Updates

We may update this policy from time to time. The “Last updated” date at the top will change when we do.